Episode 12

full
Published on:

25th Mar 2025

Boost Your Business Sale: The Secret of Competitive Advantage

What makes one business sell for 3x earnings… and another for 10x?

It’s not just profit—it’s positioning.

In this episode of Freedom to Exit, Lani Dickinson uncovers the hidden force behind high-value exits: competitive advantage. Whether it's brand strength, pricing power, unique processes, or customer loyalty—your edge is what buyers will pay more for.

If your business looks like every other company in your industry, you’ll get lowball offers. But if you’ve built something that stands out? That’s when buyers start competing for you.

What You’ll Learn:

  • Why buyers pay more for businesses with strong brands
  • The four competitive advantages that drive higher valuations
  • How to increase profitability, reduce customer acquisition cost, and attract multiple offers
  • Why a strong online presence directly impacts your exit
  • Free tools to help you assess and improve your brand strength today

Don’t guess what your business is worth—build a business buyers chase.

Get the Free Changes Assessment: https://stealthfreedomtoexit.com/changes

Want to know where your sales process is broken and how to fix it? Take the Changes Assessment to identify where you're losing leads, how AI and automation can save you time, and how to get out of the daily sales grind.

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Transcript
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>> Lani Dickinson: Hey Exit Focus Founders welcome back to the Freedom to Exit

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podcast, where we talk about how to build a business that runs without

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you, scales predictably, and sells for top

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dollar when you're ready.

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Today's episode is about one of the biggest drivers of

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exit valuation. Your brand and your

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competitive positioning. If you've ever thought

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branding is just a logo or a name, think

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again. If you don't know how your buyers determine

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if a business has a competitive edge, this

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training is for you. If you're wondering why some

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businesses sell for 10 times their earnings while others

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barely sell it all, listen up. Here's the

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Go to build a brand that buyers pay more

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for. So if your brand is strong, your business is

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worth more. If your competitive advantage is clear,

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buyers will pay a premium. If you look just like your

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competitors, you have no pricing power.

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So today we'll break down why buyers love

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strong brands, what makes a business defensible,

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and how to position your company for a premium. Exit here's

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the truth. Businesses with strong brands sell for more, and

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businesses with no differentiation, well, they get lowball

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offers. Strong brand equity can

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increase acquisition prices by up to 20 or

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30%. 70% of consumers

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prefer buying from brands they recognize, and companies

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with a strong brand presence see up to 23% higher

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profitability. And businesses with unique

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positioning are three times more likely to receive

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multiple acquisition offers.

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Here's what buyers look for. Brand loyalty do

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customers choose you over competitors? And

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consistently Market positioning Are you just

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another option or are you the category leader?

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Intellectual Property do you actually own something that's

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unique? Customer goodwill do people talk

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about your business positively? If the answer is positive to all

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of these, you have higher exit multiples,

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easier negotiations, and an easier sale

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transition. Your business is worth more when it's hard to

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copy. Here are the four biggest competitive advantages

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that buyers love. Intellectual property.

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That includes patents, trademarks, proprietary

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processes. These are things that make your business

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unique and legally protected. A software

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company with proprietary technology can often

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be able to secure seven times or more the multiple

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because its IP is fully protected and it's

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difficult for competitors to replicate. The second one is recurring

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revenue and customer loyalty. A strong brand keeps

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customers coming back so buyers don't have to rebuild demand.

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High net promoter scores you'll see as NPs.

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That proves that your business has brand trust.

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An example of this is a subscription based business with

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85% customer retention was able to double

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its exit valuation compared to competitors with low

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repeat customer rates. The third one is market

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leadership. If your business is seen as the leader in the

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niche it's obviously more valuable. Buyers

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want to acquire the name people already

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know like trust and buy from. A fitness

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brand that dominated its local market with consistent branding

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and media presence was acquired at 5x EBITDA while

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competitors without strong branding only received half of

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that. The fourth one is barriers to entry.

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What stops competitors from copying you?

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The harder it is to enter your market, the more

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buyers will pay for your company. An example of this

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is a home services business that secured exclusive

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supplier contracts and built a unique customer

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referral program. Increased its valuation by

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30% compared to industry averages.

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Businesses with documented proprietary processes

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have about 30 to 50% higher valuations.

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You got to document your processes. Companies with

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high customer retention, meaning more than

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75% are two times more

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likely to get more buyers. Brands with strong online

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presence generate 15% more inbound

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leads which reduces the cost to acquire a customer. This

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is very important in acquisitions. The

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stronger your competitive edge, the more valuable your business

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becomes. I've created a free Brand Strength

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Scorecard to help you measure how buyers see your business.

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Some of the key benchmarks to evaluate your brand are

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Customer retention we love 85% or

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more net promoter score with a 9 or

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higher means strong referral power Pricing

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power if a 10% price drop would make customers

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leave your brand needs work Brand recall

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wa do 70% of people immediately

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recognize your name? Market share Growth Are

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you growing and acquiring the market

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and what is your cost to acquire a customer

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compared to your market? The lifetime

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customer value if you have low

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customer acquisition cost and high lifetime

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value, you are much more likely to have sticky

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customers and therefore more potential buyers.

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If you have high ratings, four and a half stars or more and

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good social engagement that shows that there's trust and

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credibility. To be able to assess these things

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for yourself, make sure you look in the show notes and there will be a

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link to the brand scorecard that you can use. Buyers

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pay more for businesses with strong brands and competitive

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advantages. Businesses with no differentiation

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get lowballt. Your brand is an asset that

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directly impacts exit valuation and we can help

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you automate and streamline all of that. We can help

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you automate reviews responses Net Promoter

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Tracking customer reactivations we can help you

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optimize your social engagement, manage referrals, enhance

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brand visibility. We can help you build and protect brand

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assets that directly impact exit valuation.

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Download the Brand Strength Scorecard and take the changes

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assessment for free. Find the link in the

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show notes below and see where your business stands if a

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buyer looked at it today. And let's get you out of your business?

Listen for free

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About the Podcast

Freedom To Exit
Freedom to Exit with Lani Dickinson
Freedom to Exit helps small business owners turn buyers into beggars by building sustainable, scalable, and sellable businesses—while avoiding earn-outs, seller financing, and discounted exits.

Hosted by Lani Dickinson, this podcast is for entrepreneurs who want to build a business that runs without them and sells on their terms.

Most businesses never sell. Why? Because they weren’t built to be sellable. Whether your goal is time and location freedom or a profitable exit, the steps are the same:
- Designing a scalable, self-sustaining company
- Building predictable, repeatable revenue
- Structuring your business to attract the right buyers
- Avoiding seller financing, earn-outs, and bad deals
- Understanding how buyers structure deals so you can negotiate from strength

Each week, Lani breaks down the realities of exiting a business, shares insights from top entrepreneurs and buyers, and gives you the tools to maximize your company’s value before you even think about selling.

If you want to own a business that works for you—not the other way around—Freedom to Exit will show you exactly how to get there.

About your host

Profile picture for Lani Dickinson

Lani Dickinson

Lani Dickinson is a former Fortune 175 CEO who left the corporate world to help business owners achieve what most never do—true freedom. Through STEALTH, she helps founders scale smarter, exit richer, and reclaim their lives by transforming their businesses into sellable, high-value assets.

Most entrepreneurs are trapped in a cycle of working too much and earning too little freedom. Lani’s expertise lies in building sustainable, scalable, and sellable businesses—giving founders the ability to step back, cash out, or create a legacy that lasts. If you’re ready to stop running your business and start owning your life, you’re in the right place.