Welcome to the Tool Belt Empire: From Hustle to Fully Booked
Are you tired of riding the service business rollercoaster — booked out one month, scrambling for work the next?
In this kickoff episode, Lani Dickinson and Jeana DeShazer share real stories from the field and reveal why they created the Tool Belt Empire to help contractors, handymen, and service pros stay fully booked without burning out.
You’ll hear exactly how tech and smart strategy can keep your calendar full year-round. If you’re ready to stop hustling job to job, this is where your Tool Belt Empire begins!
Connect with Lani:
Instagram: https://www.instagram.com/stealthfreedomtoexit
Facebook: https://www.facebook.com/laniadickinson
Website: https://www.stealthfreedomtoexit.com
Transcript
>> Lani Dickinson: Welcome back to the Freedom to Exit podcast. I'm Lani
Speaker:Dickinson, your hostess, and
Speaker:today I have a super exciting
Speaker:surprise. I have my tech
Speaker:wizard who is responsible for all the magic
Speaker:behind the scenes, Jeana DeShazer
Speaker:Because we are rolling out something
Speaker:new called the Tool Belt Empire, and
Speaker:we are super excited about it.
Speaker:for me, we built this.
Speaker:We're building this for
Speaker:the guy in the truck who's in the Starbucks. Or
Speaker:the Dutch brothers drive through living on
Speaker:coffee, you know, trying to get to the next job,
Speaker:scheduling things on their cell phone while they're at
Speaker:stoplights. Hey, I'm going to be late. Has the
Speaker:no shows, all the things that are going on. the
Speaker:gu who's like, great at what he
Speaker:does, but exhausted. Trying to
Speaker:run the business side and
Speaker:maybe not making it to all the baseball games, but
Speaker:getting the braces paid for all those kinds of things.
Speaker:I'm passionate about this guy
Speaker:because my biggest regret in life is how much
Speaker:I worked when my kids were young.
Speaker:And Gina has a cool story about
Speaker:a painter that, can kind of
Speaker:highlight what we're going to start talking about in
Speaker:the Tool Belt Empire. So you want to talk about your
Speaker:painter?
Speaker:>> Gina de Shazer: Sure. So, I had my house painted. Only did half
Speaker:of it. Could only afford half at a time, and it had
Speaker:been a couple years, and I kept thinking, I need to get this done. I need this
Speaker:done. Life gets in the way. You get busy
Speaker:and I forget about.
Speaker:>> Lani Dickinson: It, but not the time.
Speaker:>> Gina de Shazer: And now I have the money and not the time. And I keep forgetting to
Speaker:call him. And I get an email one day that says, or might
Speaker:have even gotten a text, I don't know. Anyway, it said
Speaker:10% off if you scheduled before
Speaker:this time. And I'm like, oh, my gosh, I got toa do this. I
Speaker:mean, everyone wants to save 10%, right? And
Speaker:so I called him, he came out, reooked at it, gave
Speaker:it to me, and I was talking to him and I was like, that was so
Speaker:cool. That's what got me. I was like, how's it going
Speaker:with that? And he was like, oh, my gosh, I'm booked out for three months
Speaker:now. And so as we were talking
Speaker:about this last night, it's funny that today I got another email from
Speaker:him. Now we're doing a 20% off summer special. I
Speaker:don't anything else to paint, but.
Speaker:>> Lani Dickinson: But you would.
Speaker:>> Gina de Shazer: Great. I would if I could's.
Speaker:>> Lani Dickinson: 20% is better than 10.
Speaker:>> Gina de Shazer: So that tells me that he's used up his last one.
Speaker:And I's got to go after more. And so that's one of the things that we're going
Speaker:to talk about later is that roller coaster of I've got a lot
Speaker:of business. I don't have a lot of business. I got a lot of business. Don't have
Speaker:any. So.
Speaker:>> Lani Dickinson: And how between business strategy
Speaker:and tech wizardry,
Speaker:we can stamp that out for you. I have
Speaker:a similar, ah, experience with
Speaker:handyman home service. gentlemen,
Speaker:I always have a honeyd do list this
Speaker:long. And my husband's an attorney. He's not really
Speaker:interested in doing it. He grew up on a farm as a farmer's
Speaker:kid. So anything that looks like manual labor, it
Speaker:kind of hearkens back to when it was 108 degrees and he
Speaker:was trimming fig trees. So he
Speaker:pretends like he doesn't know how to do anything even though he can fix a
Speaker:diesel tractor. And so anyway,
Speaker:I moved into a new house and I
Speaker:wanted this wi fi bird feeder
Speaker:installed. My husband's
Speaker:like, you're goingna have to wait till Josh comes home. That's my son who
Speaker:lives eight hours away, who also doesn't want to
Speaker:do my honeyd do list. So I saw this guy
Speaker:posting in the Facebook group for my town.
Speaker:I do chicken coops, I do this, I do that.
Speaker:You know, all the things he could do looking for work. So I
Speaker:messaged him, I'm like,
Speaker:could you do my wifi bird feeder? Like, you
Speaker:know, it's kind of weird asking for that.
Speaker:And he's like, yeah, I can be there, you
Speaker:know, Tuesday or whatever. He pours concrete in
Speaker:the hole, puts it on a thing, figures out the
Speaker:Wii.
Speaker:>> Gina de Shazer: Great.
Speaker:>> Lani Dickinson: You'got any bird feeder? I'm like, no. He says, I'm running to the hardware
Speaker:store. I could pick you up some bird feeder. I was just like,
Speaker:so this is what you do? I mean, I've
Speaker:been, you know, busy in corporate,
Speaker:for that whole career, 28 years. Like, I didn't do any
Speaker:of this kind of stuff in my house. It just was, you know,
Speaker:whatever, whatever was there stayed there.
Speaker:Then fast forward. I wanted a picture
Speaker:hung. And my husband was
Speaker:like, I gotta get the level, blah, blah, blah. I
Speaker:was like, I'll text Jason. So I
Speaker:text Jason, he's like, oh, yeah, he hangs the picture,
Speaker:you know. And so then as I've gotten to
Speaker:know HM him because he's done a lot of projects.
Speaker:>> Gina de Shazer: Yeah, I'm sure.
Speaker:>> Lani Dickinson: Got moss off the roof, he's cleaned the gutters.
Speaker:I can't even list all the things he's done, he's done all the
Speaker:things on all the lists. I've said you are the person
Speaker:who actually does all the honey do list and
Speaker:keeps women from nagging their
Speaker:husbands six months at a time. And he
Speaker:does bigger jobs too. You know, he does landscaping and
Speaker:concrete and gazebos and you know, all the things.
Speaker:And I said, we got a, you know, he's
Speaker:managing on text and I know what's possible and all
Speaker:those things. We got to get you, into this. So we talk about door
Speaker:hangers and QR codes. He gets the door
Speaker:hangers but didn't get the QR code,
Speaker:paid some guy to hang on the doors. He got busier. But it
Speaker:was another not using everything that's
Speaker:available, which is the episode you're talking about that we'll
Speaker:record here in a few.
Speaker:and so he's working twice and five times as
Speaker:hard as he needs to when really we
Speaker:could set up all these automations and
Speaker:have things just happening in the business
Speaker:growing. He's to the point where now he has
Speaker:one person, one helper. But
Speaker:he's about to, with our help, get to the place where he
Speaker:at. He has people who do the work and he leverages their
Speaker:time and he doesn't have to do all the physical work and can take
Speaker:on more jobs, which means.
Speaker:Can manage. Exactly.
Speaker:>> Gina de Shazer: Manage his business or not.
Speaker:>> Lani Dickinson: His wife doesn't have to get on the roof anymore.
Speaker:you think I'm kidding?
Speaker:She's tougher than the most men,
Speaker:so she doesn't have to get on the roof anymore. Family
Speaker:vacations, you know, all the
Speaker:things. He's an amazing provider for his family
Speaker:and that's to me, you know, like, let's help
Speaker:these people
Speaker:provide and not struggle
Speaker:through that.
Speaker:you mentioned you guys used to own stores.
Speaker:>> Gina de Shazer: Yes.
Speaker:>> Lani Dickinson: And you know how this stuff would have
Speaker:changed your struggle there.
Speaker:>> Gina de Shazer: Huband tells me all the time, if you don't know, if we didn't know and
Speaker:then what you know now and how to do it
Speaker:because I was not into this. It was tech business, but it
Speaker:wasn't this. We would have been, you
Speaker:know, I mean, we did well, but we would have been so much
Speaker:better off.
Speaker:>> Lani Dickinson: Yeah.
Speaker:>> Gina de Shazer: And it wouldn't have been, as stressful on us because we were those
Speaker:people that had jobs, big jobs, and
Speaker:we'd go out and do them and we didn't have anyone looking
Speaker:forward for us. And so when that big job was over, we're like,
Speaker:okay, now what? What's going to bring in money
Speaker:now? Yeah. And so then we're got to go out and try to hustle
Speaker:and find that next job.
Speaker:>> Lani Dickinson: Y.
Speaker:>> Gina de Shazer: Whereas if we had this implemented, it would just been
Speaker:a continual flow of leads instead
Speaker:of going and finding them one at a
Speaker:time.
Speaker:>> Lani Dickinson: So that's what the Tool Belt empire is going to be all about.
Speaker:we have this hindsight is 2020 vision. Me
Speaker:from my corporate career and all the regret I
Speaker:had for how much time I work. Gina just talked about
Speaker:how this, what we know and do for other people
Speaker:now would have massively changed that
Speaker:business. And between us, I
Speaker:feel like we have comprehensive business
Speaker:strategy. Like you don't want to do that. Okay, great. We'll do this way
Speaker:you got to look at the whole thing, not just sell, you Facebook ads.
Speaker:We don't even do Facebook ads. There's a lot to do
Speaker:before you ever need to spend money on Facebook ads.
Speaker:And you talked about
Speaker:this last night. We listened differently. We're not like the
Speaker:bro culture. We're not your bro coach
Speaker:saying suck it up. But
Speaker:we listen.
Speaker:>> Gina de Shazer: We listen. Sorry men, but we're women and
Speaker:we listen to what you're saying and what your
Speaker:needs really are and not try to push on you. What,
Speaker:we think you need ye. So
Speaker:we're not building something that only. That's just going to be a
Speaker:cookie cutter.
Speaker:>> Lani Dickinson: Yeah.
Speaker:>> Gina de Shazer: Everyone's going to be different because we're gonna listen to your needs
Speaker:and tailor this to what you need.
Speaker:>> Lani Dickinson: Right. We also talked about last night.
Speaker:We've been through marriages. I'm 34 years.
Speaker:How far are you 40.
Speaker:We have sons. Well, we have daughters too, but we have
Speaker:sons. We've been through good
Speaker:businesses. We've been through the struggle with businesses. We, you
Speaker:know, we've owned, managed, grown other
Speaker:businesses besides this one. This is like, you know,
Speaker:yeah, five or six for me.
Speaker:>> Gina de Shazer: Me too.
Speaker:>> Lani Dickinson: But this is really all about
Speaker:becoming booked out.
Speaker:In a way that isn't about hustle. So we're
Speaker:building the Tool Belt Empire. And our podcast is going to
Speaker:be called Booked Out Radio. So you're
Speaker:starting to get to know what, you know me from Freedom to
Speaker:Exit. And some of you who are normal Freedom to
Speaker:Exit listeners might say, wait, what's happening to Freedom
Speaker:to Exit? we still got good stuff coming for you, but we're rolling
Speaker:this out here first. The content
Speaker:still applies. It's the same stuff. These
Speaker:people will just be a little earlier stage than
Speaker:somebody who's fully ready to exit. But.
Speaker:The people who listen to Booked Out Radio will
Speaker:definitely be building out all the things that
Speaker:lead to the ability to exit for
Speaker:more. So with that,
Speaker:anything else you want them to know about you? That's
Speaker:like. This is why Gina
Speaker:Deshaseer is the bomb diggity.
Speaker:she doesn't brag about herself. Nice.
Speaker:>> Gina de Shazer: No. I think just because of
Speaker:what I went through with the stores
Speaker:and then the brick and mortar and the. It was
Speaker:service based, but it was also brick and
Speaker:mortar. You talked about. You had the heart for that. That's why
Speaker:I have the heart for these people, because I know
Speaker:the struggle. I've been there. I can't just. I'm not just
Speaker:saying it, because I read about it. I struggled itah.
Speaker:I went through it.
Speaker:>> Lani Dickinson: And then you have a group of clients that aren't focused
Speaker:on this. A whole different group of clients that you, work with
Speaker:this. So they're in a similar.
Speaker:Similar boat.
Speaker:>> Gina de Shazer: Yeah. Service industry.
Speaker:>> Lani Dickinson: Yeah. Who only use part of what's
Speaker:available and who are doing things on
Speaker:sticky.
Speaker:>> Gina de Shazer: Well. And who is busy doing their own.
Speaker:They're busy running their business. They can't keep up with
Speaker:tech.
Speaker:>> Lani Dickinson: Yeah.
Speaker:>> Gina de Shazer: As fast as it's changing. So that's what I
Speaker:do as I keep up with it.
Speaker:>> Lani Dickinson: Gina did the coolest thing for me. I didn't know this was possible. And
Speaker:I'm. I'm not your least
Speaker:educated client, right?
Speaker:>> Gina de Shazer: No.
Speaker:>> Lani Dickinson: I'm having her build a wedding site for my daughter.
Speaker:And I come home and, she says, oh, I put
Speaker:this stuff over here. And it just created a
Speaker:website for all the locations, the date
Speaker:details. She just fed it the information and it popped out a
Speaker:website that she made look a little prettier. But I was
Speaker:like, what?
Speaker:You did what? So the thing
Speaker:about that is we have to not know what we
Speaker:don't know. And it's something that can make our life
Speaker:so much easier. How much did we used to pay people to build
Speaker:websites?
Speaker:>> Gina de Shazer: I don't even want to tell how much you've paid for websites.
Speaker:>> Lani Dickinson: And now it was just like, let me put some.
Speaker:You had the website few hours and it looks
Speaker:good. So we are very excited
Speaker:about the tool, but Empire booked out
Speaker:radio and we are
Speaker:looking forward to you joining us for our next couple
Speaker:of episodes.
Speaker:And eventually this. We're going to do maybe
Speaker:five or six, and then we'll move it to its own space and then
Speaker:I'll be squarely focused back on, freedom to exit
Speaker:content. But we'd love to have you along with us.
Speaker:And, even better, if you use
Speaker:tools anything you want to say Nop
Speaker:all it. We will see you in the next episode
Speaker:called the Five Hidden Leaks Bleeding your business
Speaker:dry. Now if that doesn't get you back, I don't know what
Speaker:will. Thanks so much for joining and always
Speaker:if you know someone who needs this information, should get
Speaker:on board with this. Subscribe, Share the link,
Speaker:leave a comment all those things. Thanks so much.